Privacy Policy
Privacy Policy
TOFFEE HAMMER PRODUCTIONS LTD
1. Who we are
Toffee Hammer Productions Ltd (“we”, “us”, “our”) is a UK-registered company providing learning and development consultancy services.
Company number: 08917931
Registered in England and Wales.
2. What information we collect
We may collect and process the following types of personal data:
Contact details (such as name, email address, job title, organisation)
Business communications (emails, meeting notes, proposals)
Website enquiry information
Supplier or partner contact details
Basic technical data such as IP address and browser type when visiting our website
We do not routinely request or collect special category personal data. However, such information may occasionally be shared with us, for example during workshops or in connection with accessibility requirements.
3. How we use personal data
We use personal data only where we have a lawful basis to do so. We may use personal data to:
Respond to enquiries and manage client relationships, based on our legitimate interests in running and developing our business, or where necessary to take steps before entering into a contract.
Deliver our learning and consultancy services, based on our legitimate interests in providing our services, or contractual necessity where applicable.
Manage suppliers, associates and business partners, based on our legitimate interests in managing our business relationships, or contractual necessity where applicable.
Meet legal, tax, accounting and regulatory requirements, where necessary to comply with a legal obligation.
Operate, secure and improve our website and business communications, based on our legitimate interests in running our business effectively and securely.
Where we rely on legitimate interests, we consider those interests against the rights and interests of the individuals concerned.
4. Client and workshop data
We may receive limited personal information, such as participant names and contact details, from clients where this is necessary to arrange or deliver our services.
We do not routinely request or collect special category personal data. If such information is shared with us incidentally, for example during a workshop or in connection with accessibility requirements, we will only use or retain it where necessary and lawful.
5. Sharing information
We may share personal data with:
Professional advisers (e.g. accountants, legal advisers)
Trusted associates or subcontractors engaged to support service delivery, under appropriate confidentiality obligations
Technology providers supporting email, document storage, or collaboration tools
We do not sell personal data or share it for marketing purposes.
6. International Transfers
Some of our technology providers may process personal data outside the UK. Where this happens, we rely on appropriate transfer arrangements as required by UK data protection law.
7. Data storage and security
We take appropriate measures to protect personal data and use reputable technology providers. Access is limited to those who need it for legitimate business purposes.
8. Data retention
We retain personal data only for as long as necessary for the purpose for which it was collected. How long we keep information depends on its nature, our business needs, and any legal, tax, accounting or reporting requirements that apply.
9. Your rights
Under UK GDPR, individuals have a number of rights, depending on the circumstances, including:
The right to access personal data
The right to correct inaccurate data
The right to request erasure
The right to restrict or object to processing
The right to data portability
Requests can be made using the contact details below.
10. Complaints
If you have a concern or complaint about how we use your personal data, please contact us at hello@toffee-hammer.com. We will acknowledge data protection complaints within 30 days and will investigate and respond without undue delay.
You also have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection.
11. Contact details
If you have any questions about this Privacy Policy or how we handle personal data, please contact:
Email: hello@toffee-hammer.com
Company: Toffee Hammer Productions Ltd
12. Changes to this policy
We may update this Privacy Policy from time to time. The most recent version will always be available on our website.